Vaping products may contain nicotine which is a highly addictive substance

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Age Verification and Underage Purchase Policy

Purpose

This policy outlines the procedures and requirements for age verification and prevention of underage purchases at [Your Vape Online Store Name] ("the Store"). The Store is committed to adhering to legal regulations and ensuring that all customers purchasing vape products are of legal age.

Age Verification Process

When a customer places an order for vape products on the Store's website, they will be required to confirm that they are of legal age to purchase such products in their jurisdiction.

In cases where the Store has reasonable suspicion that a customer might be underage, additional age verification measures will be implemented.

The accepted forms of identification for age verification are as follows:
  • Passport
  • Kiwi Access Card
  • Driver's License
  • 18+ Card
Age Verification Procedure

If the Store suspects that a customer might be underage based on the information provided during the ordering process, the customer will be notified that they need to provide proof of identity to proceed with their purchase.

The customer will be required to submit a clear and legible scan or photograph of one of the accepted forms of identification listed in section 2.3.

The customer's personal information, as obtained during the verification process, will be stored and handled in accordance with the Store's Privacy Policy.

Refund and Purchase Disclaimer

If a customer fails to provide acceptable proof of identity to confirm their legal age, their order will not be processed, and no refund will be given for the purchase attempt.

By proceeding with a purchase from the Store, customers acknowledge and accept that they are solely responsible for complying with the legal age restrictions in their jurisdiction.

Legal Compliance

The Store operates in compliance with all applicable local, regional, and national laws regarding the sale of vape products.

The Store reserves the right to modify its age verification procedures to remain in compliance with any changes in regulations.

Conclusion

The prevention of underage purchases is a priority for Vape N Save. This policy aims to establish a robust age verification process to ensure that only individuals of legal age are able to purchase vape products. By implementing these measures, the Store aims to contribute to the responsible and legal consumption of these products.

For any questions or concerns related to this policy, please contact our Customer Support team at sales@vapensave.nz.